Follow below you can find the popular questions about WOLALA. CAN’T FIND WHAT YOU’RE LOOKING FOR? Please, contact our customer service. We`ll answer you in 24-48h.
You will receive your order in within 2-3 working days from the purchase date.
No, we only ship to Spain.
For orders under € 20:
- Peninsula: 5€
- Balearic Islands: 8€
- Canary Islands: 13€
Free shipping to all Spain for orders over € 20.
Visa, MasterCard, American Express or Discover: Through a secure encryption system SSL-EV (SiteSecureLock - Extended Validation)
We are sorry. We only accept payments by credit card or paypal. The accepted cards are: Visa, MasterCard, Maestro, American Express or Diners Club.
Our website uses a secure connection with SSL-EV (SiteSecureLock - Extended Validation) encryption during transactions, ensuring the privacy and security of your information. You will receive a charge on your Wolala Shops concept card.
All products purchased in Wolala, shop or online, have 2 YEARS OF GUARANTEE following the indications of guarantee that each product inside has the mandatory purchase ticket to make it.
You can return any item for a refund within 15 days of receiving your original order.
1- Not what I expected
2- Does not match the website description
3- Damaged product
No. You only can return the item for a refund. Returns will be made by paying the price of the purchase in the same method of payment.
You must send an email to firstname.lastname@example.org explaining the reason for your return. We recommend that you attach one or more images of the state of the product to speed up the return process. Once your return is accepted the carrier company will contact you to establish a collection schedule for the product at your home. Once the product arrived in Wolala we will check the bad product status. After that, we will proceed to return of the order price in the same payment method selected for the purchase.
Before the order is sent to the carrier, you have 12 hours to request the cancellation of your purchase.
Wolala was born in 2013 with the aim of offering its customers exclusive brand products at low prices. Thanks to the close relationships that have been established over the years between brands and suppliers, buying any item in Wolala is a guarantee of the highest quality at the best price. The wide range of products distributed in our 4 universes: “Connect”, “Love your home”, ”Treat yourself” and “Break out of the routine”, offers our customers all the necessary accessories for the day to day with attractive designs, fun and above all functional.
During all these years we have increased our number of openings throughout Spain, being present in 18 cities including big capitals like Barcelona and Seville.
Find your nearest Wolala store!
All our stores are characterized by the wide assortment of home accessories, travel, personal care, as well as all electronic devices that make life much easier. We have spaces for our customers to test in the same establishment most of the most current and functional electronic products on the market.
Discover a new concept of purchase with more than 3000 curiosities! After opening our first store, we have not stopped growing.
Come to Wolala and join Smart Shopping!